Terms of service

Last updated: February 6, 2026

OVERVIEW

Welcome to Renix Labs! By using renixlabs.ai, including browsing, purchasing, or accessing any of our products and services, you agree to these Terms of Service and our Privacy Policy.

Please read these terms carefully. If you do not agree, please do not use our services.

SECTION 1 - ABOUT US

Renix Labs provides AI automation solutions, digital products, and consulting services for businesses.

  • Website: renixlabs.ai
  • Email: solutions@renixlabs.ai
  • Phone: 8188815858
  • Address: 15, Gopal Nagar, Krishna Nagar, Lucknow 226023

SECTION 2 - ELIGIBILITY

By using our services, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement. You are responsible for providing accurate information during purchases and maintaining the security of your account.

SECTION 3 - OUR PRODUCTS AND SERVICES

We offer:

  • Digital Products — Automation templates, guides, tools, and resources
  • Consulting Services — AI automation solutions for businesses

We make every effort to accurately describe our products. However, we do not guarantee that descriptions are error-free or that products will meet your specific expectations. We reserve the right to modify or discontinue any product without notice.

SECTION 4 - ORDERS AND ACCEPTANCE

When you place an order, you are making an offer to purchase. Your order is accepted only when we confirm it and process your payment.

  • Digital Products: Delivered via email or download link within 24 hours of payment confirmation
  • Consulting Services: Scope and delivery timelines confirmed before engagement begins

We reserve the right to refuse or cancel any order at our discretion.

SECTION 5 - PRICING AND PAYMENT

  • All prices are in Indian Rupees (INR)
  • GST included where applicable
  • Prices may change without notice; the price at the time of your order applies
  • Payment processed securely via PhonePe Payment Gateway
  • We accept UPI, credit/debit cards, net banking, and wallets

You agree to provide accurate payment information and that charges will be honored by your payment method.

SECTION 6 - DIGITAL PRODUCT DELIVERY

Digital products are delivered electronically via email or secure download link. Due to the nature of digital products:

  • Delivery is typically within 24 hours of payment confirmation
  • You are responsible for providing a valid email address
  • Once delivered, products cannot be "returned" in the traditional sense

Please refer to our Refund Policy for details on eligible refunds.

SECTION 7 - CONSULTING SERVICES

  • Scope of work is defined and agreed upon before purchase
  • Delivery timelines are communicated per engagement
  • Additional requests outside the agreed scope require a separate agreement
  • Your cooperation and timely responses are required for successful delivery

SECTION 8 - REFUNDS

All purchases are subject to our Refund Policy. Please review it before making a purchase.

SECTION 9 - INTELLECTUAL PROPERTY

All content on this website — including text, graphics, logos, images, and digital products — is owned by Renix Labs and protected by intellectual property laws.

  • Purchased digital products grant you a license to use, not ownership
  • You may not reproduce, distribute, resell, or share purchased products without written permission
  • Custom consulting work ownership transfers to you upon full payment, unless otherwise agreed

SECTION 10 - LICENSE FOR DIGITAL PRODUCTS

When you purchase a digital product, you receive a non-exclusive, non-transferable license to use it for your personal or business purposes. You may not:

  • Resell, redistribute, or share the product
  • Claim the product as your own creation
  • Use the product for illegal purposes

Violation of these terms may result in termination of your license without refund.

SECTION 11 - PROHIBITED USES

You agree not to:

  • Use our services for any unlawful purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Scrape, copy, or duplicate our content without permission

We reserve the right to terminate your access if you violate these terms.

SECTION 12 - THIRD-PARTY LINKS AND TOOLS

Our website may contain links to third-party websites or tools. We are not responsible for their content, policies, or practices. Use them at your own risk.

SECTION 13 - DISCLAIMER OF WARRANTIES

Our services and products are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that:

  • Our services will be uninterrupted or error-free
  • Products will meet your specific requirements
  • Results from using our products or services will be achieved

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Renix Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.

Our total liability is limited to the amount you paid for the specific product or service in question.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Renix Labs from any claims, damages, or expenses arising from your breach of these terms or your use of our services.

SECTION 16 - GOVERNING LAW

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh.

SECTION 17 - CHANGES TO TERMS

We may update these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

SECTION 18 - SEVERABILITY

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect.

SECTION 19 - CONTACT

Questions about these Terms of Service? Contact us: